The page uses Browser Access Keys to help with keyboard navigation. Click to learn moreSkip to Navigation

Different browsers use different keystrokes to activate accesskey shortcuts. Please reference the following list to use access keys on your system.

Alt and the accesskey, for Internet Explorer on Windows
Shift and Alt and the accesskey, for Firefox on Windows
Shift and Esc and the accesskey, for Windows or Mac
Ctrl and the accesskey, for the following browsers on a Mac: Internet Explorer 5.2, Safari 1.2, Firefox, Mozilla, Netscape 6+.

We use the following access keys on our gateway

n Skip to Navigation
k Accesskeys description
h Help
Back to Top
Content Site Search
    University of North Georgia
  Jan 22, 2018
2017-2018 Undergraduate Catalog

HSDA 3120 - Service Delivery and Interpersonal Skills

This course introduces students to the theory of human development with an emphasis on service delivery to individuals, including interpersonal communication skills, professional strategies, the relationship of interpersonal systems to larger systems and an understanding of cultural factors (including nationality, religion, spirituality, gender, race, etc.) as they relate to developing a working relationship between the human service helper and clients.